Soul of the Andes Necklace-Handmade in 999 Sterling Silver

Standard Delivery: $6，10-20 days
Express Delivery: $15，7-12 days
Free Shipping on Orders Over $149 （10–20 days）

The production time for handcrafted custom products is approximately 7 to 10 business days, but it may be extended during peak seasons.

Customization Process: After placing your order, we will strictly follow the design specifications to create your piece. If you have any additional ideas or suggestions, feel free to communicate with us via "Chat" or email, and we will adjust the design proof accordingly. Once you are completely satisfied, we will proceed with the handcrafted customization.

Once your order has shipped, we will send you an email with tracking information. Here are the key details:

1. How to Track: Use the tracking number in the email to check your order status in the "Track Your Order" section of the store.
   
2. Tracking Information Update Time:Tracking information usually updates within 24-48 hours after shipping.
   
3. Delays or Issues:If there are no updates, please be patient or contact our customer service team for assistance.

If you have any other questions, feel free to reach out to our customer service team.

Shop with confidence and enjoy our simple return policy. If you are not satisfied with the product quality, please contact us to request a return and refund, and we will process it according to our return policy. For more details, please refer to our return and refund policy terms.

We offer a 1-year warranty to ensure the excellence and durability of every product. If any quality issues arise, you can rest assured knowing our after-sales service is here to provide you with a worry-free shopping experience.

For any inquiries or assistance, feel free to contact us via email: [support@lovefollowus.com]. We're here to help!